Congratulations to Emily – our new Customer Care Assistant!

Sentura Group is very proud to announce that Customer Care Apprentice Emily Russ has successfully completed her Level 3 Business Administration Apprenticeship with a distinction!

Emily started at Sentura in September 2019 in a Customer Care Apprentice role and now joins the team as a fully-fledged Customer Care Assistant. 

‘I enjoyed studying towards my apprenticeship because it allowed me to gain experience in the workplace at the same time,’ said Emily.   ‘Additionally, it has allowed me to grow my knowledge of our business and products, as well as understanding how businesses operate generally day to day’.

Managing Director Laurie Pollard commented;  ‘Emily is our second successful Apprentice within the business and once again, it has been a very positive experience.  We are all delighted for Emily and look forward to seeing her grow and develop further in her role within the Customer Care team’.

‘Despite undertaking her Apprenticeship during a difficult period with the global pandemic, Emily didn’t let this affect her focus.  We are pleased and proud that her hard work and determination has paid off, well done, Emily’!

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